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Improving patient safety in the health care facilities of the national health system

Patient safety, or the minimisation of the risk of causing unnecessary harm as a result of health care, has been included in the Quality Plan for the NHS, as one of the priority strategies of the Ministry of Health and Social Policy, since 2005. The key element of this strategy is ensuring the collaboration of the autonomous communities and the explicit support of professionals and patients (more than 140 scientific societies and 22 patient and consumer associations signed the principles of Patient Safety) and other involved organisations.

Review of 2006-2008

Improving the culture of safety among professionals and patients at all care levels is vital for changing the behaviour of organisations. For this reason a training programme is being offered, in which over 5000 professionals have taken part so far, in collaboration with various Spanish universities, in order to improve their skills in the prevention, identification and minimisation of adverse events related to health care. Also, special emphasis has been given to the dissemination of actions and reports using Information Technology (IT), through the Patient Safety website and by participating in different national and international forums (WHO, OECD, European Commission, among others) as an opportunity to exchange experiences.

Research has been carried out to discover the frequency of adverse events associated with health care, both at the hospital level, with the National Study on Adverse Events linked to Hospitalisation (ENEAS 2005), and at the primary care level, with the Study on Patient Safety in Primary Care (APEAS 2008). Studies on the appropriate use of medicines and on indicators of best practices in NHS hospitals, among other topics, have also been performed. In addition, 6 million euros have been allocated to the National Plan for Scientific Research, Development and Innovation, with which to fund projects related to strategies in health and patient safety in research conducted through the Carlos III Health Institute in the area of the Evaluation of Health Care Technologies.

Of crucial importance is the development of systems for the reporting of adverse incidents and events, as such systems can turn mistakes into learning experiences. Three legal reports have been prepared in which national and international legislation is analysed and a series of proposals set forth, with the aim of modifying Spain’s current legislation in order to allow for a system of non-punitive reporting. Also, a reporting system model is currently being piloted in the NHS in order to analyse its viability.

Through specific agreements with the autonomous communities, approximately 38 million euros have been allocated to funding the implementation of safe practices, including: unequivocal identification of patients, hand hygiene, appropriate use of medicines, prevention of Health Care Associated Infections (HCAI) and the preventionof adverse events associated with surgical procedures, among others. Efforts underway since 2006 with patients and citizens have led to a Citizen Network of Trainers in Patient Safety and to a virtual classroom offering training and information resources.

Activities planned 2009-2010

In the context of Spain’s presidency of the European Union, the 5th International Conference on Patient Safety will be held in this country. Continued emphasis will be given to improving the information and training available to professionals and patients regarding patient safety.
A document will be drawn up to propose legislative modifications that would allow nonpunitive reporting in Spain, and a prototype for an adverse event notification and reporting system for the NHS will be presented. Work will continue in the validation of the indicators proposed by the OECD and in the identification of key indicators that allow for evaluation of the patient safety strategy at the NHS level.

Efforts towards increasing knowledge about the frequency of Adverse Effects and their characteristics in health care facilities will be aimed especially at long-term care centres and at primary care services during this period.

More steps will be taken to promote projects, both with the autonomous communities and with scientific societies and other bodies (national and international), that encourage and evaluate safe clinical practices, especially those related to the prevention of Health Care Associated Infections (HCAI). In this respect, the results of the project “Bacteraemia Zero: the prevention of bacteraemias associated with central vein catheters in Spain’s Intensive Care Units” and of the Hand Hygiene Campaign will be presented. Both projects were undertaken with the collaboration of the WHO’s World Alliance for Patient Safety, with the participation of all the autonomous communities.

Participation of patients and citizens in the Patient Safety Strategy will be consolidated by means of the existing Citizen Network of Trainers in Patient Safety.

Improving patient safety
-Improving information and the training of professionals in Patient Safety.
-Proposing changes in the existing legislation to allow for non-punitive reporting of adverse events.
-Designing and piloting a system for the reporting and notification of adverse incidents and events.
-Identifying and validating a series of key indicators in patient safety, recommended by international organisations, by which to evaluate the strategy in place.
-Promoting projects that encourage and evaluate safe practices in the NHS, at all levels of care, in conjunction with the autonomous communities and scientific societies.
-Improving knowledge about adverse events in long-term care centres.
-Consolidating the participation of patients and citizens in the Patient Safety Strategy.